norman-keys.com respectsyour privacy and takes your online safety seriously. In order to provide youwith the best products, efficient customer service, and timely updates, werecord a variety of information from your visit to our site. To better protectyour privacy, we provide the notice below explaining our online informationpractices and the choices you can make about the way your information iscollected and used.
Thank you for accessing the website ("Site") of norman-keys.com, Limited. We respect your privacy and want to protect your personal information. To learnmore, please read our Privacy Notice.
This Privacy Notice explains how we collect, use, and (under certainconditions) disclose your personal information. This Privacy Notice alsoexplains the steps we have taken to secure your personal information. Finally,this Privacy Notice explains your options regarding the collection, use, anddisclosure of your personal information. By visiting our Site, you accept thepractices described in this Notice.
Information CollectionAnd Use
1. Information Collection. We collect information from you in several differentways on this Site. One goal in collecting personal information from you is toprovide an efficient, meaningful, and customized experience. For example, wecan use your personal information to:
* Help make this Site easier for you to use by not having to enter informationmore than once.
* Help you quickly find information, products, and services.
* Help us create content on this Site that is most relevant to you.
* Alert you to new information, products, and services that we offer.
(a) Registration and Ordering. Before using certain parts of this Site orordering products, you must complete an online registration form. Duringregistration, you will be prompted to provide us with certain personalinformation, including but not limited to your name, shipping and billingaddress(es), phone number, email address, and credit card number. In addition,we may also ask you for your country of residence and/or your organization'scountry of operation, so that we can comply with applicable laws andregulations, and for your gender. These kinds of personal information are usedfor billing purposes, to fulfill your orders, to communicate with you aboutyour order and our site, and for internal marketing purposes. If we encounter aproblem when processing your order, we may use the personal information youprovide us with to contact you.
(b) Email Addresses. Several locations of the Site permit you to enter youremail address for purposes including but not limited to: to register for freepromotional notices; to request us to notify you when we receive a new brand,or new product style; to sign up for our email newsletter. Your participationin a contest is completely voluntary, and you may choose whether to participateand disclose information to us. We use this information to notify contestwinners and to award prizes. We may post the names and cities of contestwinners on our Site.
(c) Cookies and Other Technology. Like many sites, this Site employs cookiesand web beacons (also known as clear GIF technology or "action tags")to speed your navigation of the Site, recognize you and your access privileges,and track your Site usage.
(ii) Web beacons assist in delivering cookies and help us determine whether aweb page on this Site has been viewed and, if so, how many times. For example,any electronic image on this Site, such as an ad banner, can function as a webbeacon.
(iii) We may use third-party advertising companies to help us tailor sitecontent to users or to serve ads on our behalf. These companies may employcookies and web beacons to measure advertising effectiveness (such as which webpages are visited or what products are purchased and in what amount). Anyinformation that these third parties collect via cookies and web beacons is notlinked to any personal information collected by us.
(d) Log Files. As is true of most websites, the Site server automaticallyrecognizes the Internet URL from which you access this Site. We may also logyour Internet protocol ("IP") address, Internet service provider, anddate/time stamp for system administration, order verification, internalmarketing, and system troubleshooting purposes. (An IP address may indicate thelocation of your computer on the Internet.)
(e) Age. We respect children'sprivacy. We do not knowingly or intentionally collect personal information fromchildren under age 13. Elsewhere on this Site, you have represented andwarranted that you are either 18 years of age or using the Site with thesupervision of a parent or guardian. If you are under the age of 13, please donot submit any personal information to us, and rely on a parent or guardian toassist you.
(f) Product Reviews. You maychoose to submit a product review. If you post a review, we will ask for youremail address and geographic location. If you submit a review, your geographiclocation will be visible to other users (your email address will be keptprivate). Also, any personally identifiable information that you submit as partof the review can be read or used by other visitors to the Site. We are notresponsible for any personally identifiable information that you choose tosubmit as part of your review. We believe you can post a helpful review withoutdisclosing any personal information.
2. Information Use and Disclosure.
(a) Internal Use. We use your personal information to process your order andprovide you with customer service. We may internally use your personalinformation to improve our Site's content and layout, to improve our outreachand for our own marketing efforts (including marketing our services andproducts to you), and to determine general marketplace information about visitorsto this Site.
(b) Communications with You: We will use your personal information tocommunicate with you about our site, and your orders and deliveries. Also, wemay send you a confirmation email when you register with us. We may send you aservice-related announcement on the rare occasions when it is necessary (forexample, if we must temporarily suspend our service for maintenance.) Also, youmay submit your email address for reasons such as to request us to notify youwhen we receive a new brand, new product style, or product; to sign up for ouremail newsletter and special offers. If you submit your email address, we willuse it to deliver the information to you. We always permit you to unsubscribeor opt out of future emails (see opt out section below for more details).Because we have to communicate with you about orders that you choose to place,you cannot opt out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and to offeryou a great selection — we primarily sell merchandise, not information. We donot sell, rent, trade, license, or otherwise disclose your specific personalinformation or financial information to anyone, except that:
(i) As do most catalog and Internet wholesalers, we sometimes use others toperform specific functions on our behalf. When we disclose information to theseservice providers, we disclose information to help them to perform theirservice. For example, in order to deliver products to you, we must share some information.We partner with third parties (such as DHL, and UPS) to ship products, toensure delivery, and so that we can obtain feedback, improve the quality of ourservice, and measure and improve the quality of the service of the third party.In the example of shippers, we provide them some personally identifiableinformation such as your name, shipping address, email, and phone number.
(ii) Similarly, to help you buy products and provide customer service to you,we must provide your credit card number to financial-services corporations suchas credit-card processors and issuers. When we submit your credit card numberfor authorization, we use state-of-the-art data encryption to protect yourinformation. (More on this below in the Data Security section.)
(iv) We will not sell (or trade or rent) personally identifiable information toother companies as part of our regular course of business. However, it ispossible that we might acquire or merge with or be acquired by another companyor that we might dispose of some or all of our assets. If that happens, yourpersonal information may be disclosed to another company, but that disclosurewill be subject to the Privacy Notice in effect.
(v) We may share non-personal information (such as the number of daily visitorsto a particular web page, or the size of an order placed on a certain date)with third parties such as advertising partners. This information does notdirectly personally identify you or any user.
This Site incorporates physical, electronic, and administrative procedures tosafeguard the confidentiality of your personal information, including SecureSockets Layer ("SSL") for all financial transactions through thisSite. We use SSL encryption to protect your personal information online, and wealso take several steps to protect your personal information in our facilities.Access to your personal information is restricted. Only employees who needaccess to your personal information to perform a specific job are grantedaccess to your personal information. Finally, we rely on third-party serviceproviders for the physical security of some of our computer hardware. Webelieve that their security procedures are adequate. For example, when youvisit our Site, you access servers that are kept in a secure physicalenvironment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personalinformation, we cannot guarantee complete security. 100% complete security doesnot presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b)stop sending emails to your email address; and/or (c) disable your account toprevent any future purchases through that account. You can make these requestsat the customer information section, or by telephoning, or emailing yourrequest to our Customer Support department at email@example.com.Please do not email your credit card number or other sensitive information.
OFFLINE COLLECTION, USE& DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY
If we change or update this Privacy Notice, we will post changes and updates onthis Site so that you will always be aware of what information we collect, use,and disclose. We encourage you to review this Privacy Notice from time to timeso you will know if the Privacy Notice has been changed or updated. If you haveany questions about the Privacy Notice, please contact us.
Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, youmay "opt-out" of receiving themby following the instructions includedin each communication or by e-mailing the Company at firstname.lastname@example.org
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